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We don’t just insure, we care
To us, looking after you is about more than treatment. That’s why we provide you with around-the-clock advice and support with our Anytime HealthLine when you need it most – whether you have questions about a prescription or your child has woken up in the night with a rash. We want to make sure you’re getting the best possible care.
If the worst should happen and you’re diagnosed with cancer, we promise we’ll be there for you every step of the way as long as you are a Bupa member, giving you access to eligible breakthrough drugs and treatments that are right for you.
To find out more or to get a quote call us
0808 256 9436 ^
Families save 10% on Bupa health insurance
We value families at Bupa, which is why you ll pay 10% less on your health insurance when compared to buying individual policies for each member of your family.
Couples save 5% on Bupa health insurance
We re also offering a 5% saving for couples on the same health insurance policy compared to the combined price of individual cover.
For cancer care that’s personal
If you experience cancer, we ll be there for you with individual care at every stage of your cancer treatment for as long as you have Bupa health insurance. Your body is unique, so if you re diagnosed with cancer, we could offer you genetic or molecular profiling tests to see if the treatment is right for you. That way, we can reduce the need for trial and error and get you on the right path faster .
For breakthrough drugs and treatment within your reach
If your consultant recommends a drug or treatment that isn’t widely available, we could approve it for you within 24 hours, as long as the drug is licensed for your specific condition within the UK and eligible. We even consider those that aren’t available on the NHS or NICE approved.
For going further than funding treatment
Whether it’s your child being sick in the night or a pain that’s worrying you, whenever you need health advice you can rely on, you can call our Anytime HealthLine 24/7 to speak directly to qualified nurses and doctors.
For getting the help you need faster
We’re here to help you deal with health issues big and small, sooner rather than later. From reassuring advice following diagnosis, the very moment you need it, to an eligible diagnostic scan which we’d aim to do within two days, we act quickly, so you can move forward faster.
For fast help with muscle, bone and joint problems
You rely on your body for every move you make, so any issues need to be sorted as quickly as possible. If you call us with a problem, our physiotherapists can give you advice on managing your pain and a specialist referral if you need one, usually without the need for a GP appointment ‡ .
For healthcare that rewards you
As well as money off things that can help you stay healthy, like food shopping and gym memberships, we sometimes offer little rewards just to make you smile – like free coffee for you and a friend. Because your health insurance should keep you happy as well as healthy. Terms and conditions apply.
Most frequently asked questions
Here’s a selection of questions and answers that we’ve already helped our customers with. Expand all
How do I decide which core health insurance option is right for me? How do I decide which core health insurance option is right for me?
As a starting point, think about your lifestyle, budget and the areas of your health that concern you the most. Comprehensive covers medical costs from diagnosis and treatment to aftercare.
If you choose Comprehensive and full cancer cover, it includes diagnosis, eligible treatment and aftercare. Alternatively if you choose NHS Cancer Cover Plus, cover is only available if the radiotherapy, chemotherapy or surgical operation you need to treat your cancer is not available under the NHS.
Treatment and care covers eligible treatment and following this, any consultations, diagnostic tests and scans that are needed after you have received your treatment.
If you’d like to speak to us about health insurance, call 0800 606 570 ^ and we can talk you through some suitable options. Alternatively you can get a quote online now.
If you want to learn more about health insurance and how it works, take a look over our health insurance guide .
What isn t covered as part of my Bupa By You cover? What isn t covered as part of my Bupa By You cover?
Bupa By You covers you for new conditions that occur once your cover has started – so you won’t be able to use it for medical conditions that were apparent before you took out cover. There are also certain conditions that, whichever plan you choose, will not be covered, for example chronic long-standing conditions or cosmetic surgery. Details of the full list of exclusions can be found in the policy benefits and terms (PDF, 229KB) that will also be sent to you once you have taken your cover out.
What happens once I have health insurance? What happens once I have health insurance?
You’ll be covered from the moment you have agreed on the level of cover that’s right for you and you’ve set up your monthly Direct Debit. Once your cover has started, you can cancel it within 21 days and as long as you haven’t made any claims we’ll refund all of your subscriptions for that month or year. You’ll be sent all of the documentation that details what is and isn’t covered and how you get in touch with us should you need to claim. You can also find this information in our policy benefits and terms (PDF, 229KB) .
Each year before your renewal we’ll send your renewal details including your new subscription price.
Can I add other members of my family to my policy? Can I add other members of my family to my policy?
For an additional cost you can add your partner and/or your children (including newborn or adopted children) as dependants at any time. Please call us so that we can update your policy on 0333 331 4195 ^ .
Is my cover renewed every year? Is my cover renewed every year?
We’ll write to you at least 28 days before your renewal date, and your annual cover will automatically be renewed unless you decide to end your cover. Each year at renewal you can change elements of your cover if your circumstances change.
What if I m leaving my company scheme? What if I m leaving my company scheme?
If you ve been part of a company health insurance scheme but you re leaving it now, you can still have Bupa health insurance.
Anything that was excluded on your company scheme would remain excluded on Bupa By You. When joining Bupa By You as a company leaver, you will be required to meet our of eligibility criteria.
Find out more about leaving your company scheme. or call us today on 0800 606 570 ^ to talk through your health insurance options.
^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Access to eligible breakthrough cancer drugs and treatments often before they are available on the NHS or approved by NICE as long as they are evidence-based.
Bupa will not fund for genetic testing when used solely for the purpose of screening.
Direct access telephone services are available as long as the symptoms are covered under the policy. Pre-existing and chronic conditions are normally excluded. Direct access services may not be available for some underwriting methods. Please call us to allow us to check your eligibility for the direct access service.
10% saving applies to family cover which includes one adult or more and one or more children. The savings apply to family cover with children on their policy compared to the price of individual cover for each family member. All children covered must live at the same address as the main policy holder Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our family rate at renewal.
A couple pay 5% less compared to the combined single premium price. The partner covered must live at the same address as the main policy holder. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our couples rate at renewal.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.
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